Your company’s single source of truth
Give your employees everything they need to feel supported in their work, every day, all in one tool.
You’ll be in very good company
Increase productivity without increasing your headcount
Looking for ways to get more out of your staff without risking employee burnout? Use Guru to help your employees spend less time searching for information and answering repeat questions so they can focus on doing their best work.
"At Intercom, we’re growing fast, selling and supporting a number of products into a number of different verticals to increasingly larger and larger customers. Guru helps our sales and support teams quickly access this knowledge and empowers our entire revenue team to deliver amazing, personalized, and consistent experiences to our customers at every stage of the customer journey."
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Tom Foley, Associate Manager, Global Sales & Customer Support Enablement
"Because of Guru, our entire company is aligned— across the globe. We’ve reduced repeat questions and I can finally stop answering emails at 10pm every night."
Joe Gaspard, Head of Content Management
"Having a searchable database of our policies has done wonders for company communication. Not to mention, it's awesome to be reminded to validate cards as our company grows and information changes."
Salvatore Paternostro, Office Manager
"It's a no brainer for any sales team to use Guru, but it's also a great tool for other departments as well. Our engineering team uses Guru all the time so that they can track changes and new functionality on our site."
Brett Eskelson, Director of Sales
Stop knowledge loss and protect your business
Undocumented and inaccurate company knowledge are threats to your bottom line. Keep all of your company’s know-how and information in Guru to keep your employees aligned, open up silos, and prevent knowledge from being lost when people leave.
"This tool is a must-have for any company trying to scale internal knowledge across a growing team. People are wasting less time asking questions that have already been answered before."
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Ross Sheingold, CIO
One tool to do it all
Overlapping and underused tools can create chaos at work. Instead of spreading your knowledge and money around, focus everything on one efficient tool that can be your intranet, wiki, knowledge base, and org chart.
"We're using Guru to maintain product knowledge for support, success, and sales teams. It's streamlined the process of checking documentation and asking questions."
Collin Cunninghame, Operations Support Lead
"We used the opinions of our team to judge if Guru was a success. Everyone liked Guru. No one liked wikis."
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Anthony Thomas, General Manager and Co-founder
"It's so powerful yet simple to use. I love having everything I need in one place and using the Chrome app I can access everything quickly while not needing to leave the page I am on."
Brett Eskelson, Director of Sales
Guru knows knowledge management
Get started fast with a framework
Sometimes, there’s knowledge that’s equally relevant to your entire organization. And that’s totally normal! With this framework, we give you a starting point for storing all your company-wide information, ranging from time off policies to holidays to the time-honored question: “How do I use the printer?”
Your company knowledge management Guru
See how these different teams put Guru to work to create a system that’s more powerful than the sum of its parts. A culture of knowledge, if you will. 😉
